Gaming should be a source of fun, not stress. 8999bad believes every player should enjoy gaming responsibly and within their limits. This page has all the information and tools you need.
Our support team is always here to help with problem gaming.
24/7 Live Chat8999badAt 8999bad, we see gaming as a form of entertainment — much like watching a film or playing cricket. Responsible gaming means enjoying the experience within your financial means and time limits.
Online gaming becomes a problem when someone keeps playing to chase lost money, prioritises gaming over family or work, or feels restless when not gaming. This is a behavioural condition and it can be treated.
8999bad We believe raising awareness about this is our responsibility. That's why we offer a range of tools and features completely free of charge to help players stay in control.
Gaming is great as a form of entertainment. But when it becomes a habit that starts affecting your life, it is time to seek help.
Problem gaming has some common warning signs. If you recognise any of these in yourself or someone you know, please seek help:
If even one of these signs applies to you, contact our support team today or review the self-assessment questions below.
To play responsibly 8999badFollow these guidelines from 8999bad:
Gaming is never a reliable source of income. Keep in mind that casinos and sportsbooks maintain a house edge over the long term.
Answer the following questions honestly. If you answer "Yes" to more than three, you should consider speaking with a specialist.
Are you hiding how much time or money you spend on gaming from your family or friends?
Are you repeatedly gaming in an attempt to recover money you've lost?
Is gaming affecting your work, relationships, or sleep?
Do you feel restless or irritable when you are not gaming?
Have you tried to cut back on gaming but been unable to?
Have you borrowed money or dipped into your savings to fund gaming?
If you answered "Yes" to more than three questions, please reach out to our 24/7 live chat support. Seeking help is not a weakness — it takes real courage.
Use our free tools to help you stay in control
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately; increasing them requires a 7-day waiting period.
Set a daily time limit for gaming. When the time is up, 8999bad will automatically log you out.
Set a cap on how much you are willing to lose per day, week, or month. Once the limit is reached, no further bets can be placed.
Need a short break? Set a cooling-off period from 24 hours up to 6 weeks. You will not be able to log in to your account during this time.
If you need a longer break, set a self-exclusion period of 6 months to 5 years. All promotions and marketing will be paused for the entire duration.
Pop-up reminders will appear at set intervals to let you know how long you have been playing and how much you have spent.
Go to your account settings or contact support to use these tools.
Answers to the Most Frequently Asked Questions
At 8999bad, responsible gaming is not just a slogan — it is part of how we operate every day. Set your limits, take breaks, and keep gaming as entertainment.
If you or someone you know is struggling with gaming, please seek help. Asking for help takes courage.